Official Customer Safety Notice
feilangmask.com Is the Only Official FeiLang Website
At FeiLang Silicone Mask Studio, operated by Dongguan Feilang Plastic Manufacturing Co., Ltd., we want to protect our customers from online fraud, counterfeit websites and unauthorized use of our product content.
We have discovered websites and online sellers using FeiLang product photos, videos and descriptions without permission. Some of these sellers imitate our products, offer unrealistic prices or accept payment without delivering the silicone mask shown in their advertising.
To reduce the risk of financial loss, please read this customer safety announcement before placing an order.
✔ Official Website
feilangmask.com
This is the only official independent website operated by FeiLang Silicone Mask Studio.
FeiLang’s Only Official Independent Website
FeiLang’s only official independent website is:
We do not operate additional independent websites with similar domain names. A website using FeiLang photos, videos or branding is not automatically connected to our company.
FeiLang may also maintain verified listings on selected third-party marketplaces. If you are unsure whether a marketplace listing is authorized, contact us directly through the official details below before making payment.
Warning Signs of a Fake or Unauthorized Website
Fraudulent or unauthorized websites may attempt to appear legitimate by copying content from the official FeiLang website and social media accounts.
Warning signs may include:
- Copying FeiLang product photos and videos
- Imitating the FeiLang brand name or website design
- Using a domain that looks similar to feilangmask.com
- Advertising handmade masks at unrealistically low prices
- Providing no clear company information
- Refusing to show the actual product through live video
- Using stolen product reviews or customer photos
- Providing no clear shipping or return information
- Pressuring customers to pay immediately
- Changing payment details unexpectedly
- Refusing to answer detailed questions about the mask
Important
If a website claims to be the official FeiLang independent store but does not use the exact domain feilangmask.com, do not make payment until you have contacted us for verification.
How to Confirm You Are Buying From the Real FeiLang Studio
Complete the following checks before placing an order or sending payment.
1. Check the Website Domain
The official independent website address is:
feilangmask.com
Check the spelling carefully. Small changes, additional words, hyphens, extra letters or different domain endings may indicate an unrelated or unauthorized website.
Be cautious of domains that:
- Add extra words before or after the FeiLang name
- Replace or remove letters
- Use unnecessary hyphens
- Use unrelated domain endings
- Redirect visitors to another payment website
2. Verify the Official Contact Information
Compare the website’s contact information with FeiLang’s official details:
If a seller uses different contact information but claims to represent FeiLang, contact us through the official WhatsApp number or email address before proceeding.
3. Request Live Video Verification
FeiLang buyers can request a live WhatsApp video before purchasing. Live video allows customers to communicate with the factory team and inspect the actual silicone mask.
During live video verification, customers can request:
- A real-time product demonstration
- Front, side and rear views
- Close-up skin texture
- Hairline, eyebrow and beard details
- Inside mask construction
- Silicone flexibility
- A wearing demonstration, when available
- The exact mask prepared for shipment, when available
- A custom-made project consultation
A seller who cannot provide any original product evidence or refuses reasonable verification should be treated with caution.
Verify the Seller Before Making Payment
Contact FeiLang through the official WhatsApp account and request a live video demonstration of the real silicone mask.
Verify Through WhatsApp4. Evaluate the Price Carefully
A professional silicone mask requires specialized materials, skilled sculpting, mold production, silicone casting, layered painting and detailed finishing.
Production may include:
- Platinum silicone material
- Professional character sculpting
- Mold making and silicone casting
- Layered hand painting
- Skin texture and color detailing
- Implanted hair, eyebrows or beard
- Finishing and product inspection
- Protective international packaging
Prices that are dramatically lower than the normal cost of a handmade silicone mask should be treated as a warning sign. A low price alone does not prove fraud, but buyers should verify the product, seller and payment details before ordering.
Price Warning
If a seller advertises a handmade FeiLang-style silicone mask at an unusually low price, request live video of the exact product before sending payment.
What to Do Before Sending Payment
Complete this checklist before paying:
- Confirm that the website domain is exactly feilangmask.com
- Confirm the official WhatsApp number
- Confirm the official email address
- Request current photos or live video
- Confirm the exact mask model
- Confirm the size and fit range
- Confirm what hair and accessories are included
- Confirm production time
- Confirm shipping time and tracking
- Save the order and payment information
Report a Fake or Suspicious Website
If you discover a website or online seller using FeiLang photos, videos, product descriptions or branding without permission, please report it to us.
When reporting a suspicious seller, please provide:
- The website address or seller profile
- Screenshots of the copied content
- Product links
- Payment information provided by the seller, if available
- Copies of relevant messages, if available
Reports help us protect customers, original product content and FeiLang’s intellectual property.
Final Reminder
Before placing an order, always confirm that you are using FeiLang’s official independent website and official contact information.